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Avoid Immigration Scams Targeting Refugees

The U.S. Citizenship and Immigration Services (USCIS) wants to combat immigration services scams by equipping applicants, legal service providers and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices.

  • Visit USCIS's Avoid Scams webpage for information on where to report scams in your state, and to access tools and educational resources about avoiding scams.


Telephone Scam Targeting Refugees (August 2013):

In 2013, USCIS learned of a new telephone scam targeting USCIS applicants and petitioners. Scammers are using a technique called “Caller ID spoofing” to display a misleading or inaccurate phone number in a recipient’s Caller ID. The scammer poses as a USCIS official and requests personal information (such as Social Security number, passport number, or A-number), identifies supposed issues in the recipient’s immigration records, and asks for payment to correct these records.

If you receive a call like that, USCIS urges you to say “No, thank you” and hang up immediately.

USCIS never asks for any form of payment or personal information over the phone. Do not give payment or personal information over the phone to anyone who claims to be a USCIS official. In general, we encourage you to protect your personal information and not to provide details about your immigration application in any public area.

If you have been a victim of this telephone scam, please report it to the Federal Trade Commission at, or report it to an appropriate state authority. (Visit for information on where to report scams in your state.)

If you have a question about your immigration record, please call the National Customer Service Center at 1-800-375-5283, or make an InfoPass appointment by visiting our website at  

Kind Regards,

Public Engagement Division

US Citizenship and Immigration Services