TIS National Services (Australia) - video
The Australian Government, through the Department of Immigration and Citizenship (DIAC), provides the TIS National interpreting service for people who do not speak English and for people who need to communicate with them. TIS National is available 24 hours a day, seven days a week for any person or organization in Australia requiring interpreting services. This 5 minute 7 seconds YouTube video describes how the TIS National interpreting service works.
The link address is: http://www.youtube.com/watch?NR=1&v=cJcGGFeUMUk