Skip to content. | Skip to navigation

Sections
Personal tools
You are here: Home Patient Education Communication

Communication

Resources designed to facilitate communication between health care staff or provider and limited English proficient (LEP) patient.

English in the hospital Point-to-Talk booklet - Massachusetts General Hospital

44-page, easy-to-use booklet developed to aid Limited English-Proficient patients (LEP) in communicating with their caregivers. Full booklet available at low cost by mail order. "Discomfort and Requests" pages freely available online in 19 languages.

English in the Hospital Point-to-Talk

44-page, easy-to-use booklet developed to aid Limited English-Proficient patients (LEP) in communicating with their caregivers.  Full booklet available at low cost by mail order.  "Discomfort and Requests" pages freely available online in 19 languages (Albanian, Arabic, Cambodian, Chinese, Faris, French, German, Greek, Haitian Creole, Hebrew, Italian, Japanese, Polish, Portuguese, Russian, Serbo-Croatian, Somali, Spanish, Vietnamese)

Translated Nurse-to-Patient Communication Pages - Harborview

Pages developed with nurses and interpreters to aid caregivers in communicating basic information to their patients. Each PDF document is 3 pages, including target language and English.

Pages developed with nurses and interpreters to aid caregivers in communicating basic information to their patients. Use of the pages requires no prior knowledge of the patient's language, but requires that a patient be able to read and point to a written response.

These pages are not meant to be a substitute for using a qualified interpreter. Rather, they are a basic communication aid for nurses providing comfort and care to patients. For more complex communication needs, always use an interpreter.

Each PDF document is 3 pages, including target language and English:

Amharic Greek* Polish* Spanish
Arabic Khmer Romanian** Tagalog
Chinese (Simplified)  Korean Russian Tigrinya
Chinese (Traditional) Lao Somali  
Farsi Oromo    

* Note:  The Greek and Polish translations have not been reviewed ** Thanks to Camelia Ades, RN, MSN, MPH for contributing the Romanian translation