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May 05 2020


10:00 am



Webinar: Psychological First Aid (PFA) during COVID-19 Response

This webinar is presented by Switchboard, a one-stop resource hub for refugee service providers in the United States. Visit to learn more.

★ What will this webinar cover?
In any severe mass event, like a pandemic, it is common to have a rapid increase in the number of people experiencing distress, including being scared, confused, overwhelmed, uncertain, angry, and sad. Psychological First Aid (PFA) is an evidence-based intervention designed to help stabilize and mitigate psychological distress and to facilitate coping and functioning in the immediate aftermath of disasters and other tragic events. PFA is not counseling or therapy and anyone in any sector can provide PFA. Some of the traditional approaches used in PFA must be adapted to fit the needs of a pandemic or epidemic, where the ability to connect with clients, social supports, and community resources may be compromised. This webinar will review the basic principles of PFA while modifying them for the unique context refugee service providers and their clients are currently facing due to COVID-19.

★ Is this webinar for me?
This introductory webinar is designed for refugee service providers in the U.S. whose responsibilities including supporting clients who may experience distress. The training will be most relevant for those who have limited or no experience providing psychological first aid. Refugee service providers who have experience in PFA but who would like suggestions for applying PFA to our current environment may also wish to participate. This webinar is not intended to serve as a comprehensive training on the topic of psychological first aid.

★ Why Should I attend?
After attending this 60-minute session, you will be able to:

• Describe the goals and purpose of psychological first aid (PFA);
• Apply the 5 Basic Principles of PFA; and
• Apply the Core Actions of PFA during COVID-19 response.