CCM speaking with patient, offering bedside instructions

Spanish CCM – Guiding patients through the surgery process with patient education

As part of the Housecalls 30th Anniversary celebration in May 2024, we have interviewed members of the Community Housecalls team.

JT Christianson, Spanish Caseworker Cultural Mediator, surgery department, Harborview Medical Center

Since 2004, JT has worked in the surgery department at Harborview Medical Center and he helps Spanish speaking patients navigate through the surgery process. JT helps patients understand the pre-surgery preparation process, day of surgery instructions, and offers clear discharge instructions to the patient and family members in the Spanish language. This ensures that patients understand everything and follow the care which helps prevent extended hospital stays or readmissions.