Washington State Department of Health Resources
The Washington State Department of Health (DOH) has compiled the following resources to assist families and caregivers trying to find nutritionally appropriate food for their babies. The below information comes from the American Academy of Pediatrics (AAP), the U.S. Department of Health and Human Services, the Washington WIC program, the Centers for Disease Control and Prevention, and the U.S. Food and Drug Administration. For the full news release, please see here.
- Baby Formula Shortage Partner Toolkit – in English and Spanish, download here.
- Resources for Families Impacted by the Infant Formula Shortage in English, Spanish and 14 different languages (FAQs)
- If you still have concerns about your child’s health, contact your child’s primary care provider’s office and ask to speak with a nurse, medical assistant, or health educator on your child’s care team.
- For people needing a connection to health care providers, call the Help Me Grow WA hotline at 1-800-322-2588 for referrals and to apply for food and health resources in Washington. Additional support and resources are also available to participants in federal and state nutrition programs.
- For WIC participants and families, contact your local WIC clinic to get infant formula benefits replaced or change baby formulas. WIC has expanded the types of formula they provide to offer more choices for families participating in the program. They can often tell you which stores have formula in stock. If you can’t reach your local clinic, call the state WIC office at 1-800-841-1410 Monday to Friday, 8:00 am – 5:00 pm. Check the Washington WIC web page for more information on approved replacement infant formulas.
- For participants in Basic Food (SNAP), visit the Parenthelp123 web page or call 1-800-322-2588.
Some additional tips to help with your infant formula search:
- Check smaller stores and drug stores or buy online from reputable distributors and pharmacies.
- Gerber’s MyGerber Baby Expert: reach a certified nutrition or lactation consultant by phone, text, Facebook Messenger, web chat, or video call, who can help you identify a similar formula that may be more readily available
- Abbott’s Consumer Hotline: call 1-800-986-8540; Abbott’s urgent product request line: ask your OBGYN or your infant’s pediatrician to submit an urgent product request by downloading and completing the form – PDF
- Mead Johnson/Reckitt’s Customer Service line: call 1-800 BABY-123 (222-9123)
- Locate your nearest Community Action Agency (CAA). Your neighborhood CAA may be able to provide you with formula or connect you with local agencies that have formula in stock.
- United Way’s 2-1-1: dial 2–1-1 to be connected to a community resource specialist affiliated with United Way who may be able to help you identify food pantries and other charitable sources of local infant formula and baby food.
- Feeding America: call your local food bank to ask whether they have infant formula and other supplies in stock.
- Human Milk Banking Association of North America (HMBANA): certain HMBANA-accredited milk banks are distributing donated breast milk to mothers in need; please note that some may require a prescription from a medical professional. Find an HMBANA-accredited milk bank.
- Relactation or induced lactation is also possible and can be an alternative to using formula. La Leche League International has resources on how to stimulate milk supply.