Author(s): Bayle Conrad, MPH, Program Coordinator - Equity, Diversity & Inclusion, Harborview Medical Center

Date Authored: December 1, 2022

This series of videos was created in response to an increased number of refugee, SIV, and parolee arrivals and a corresponding increase in new staff at local resettlement agencies in King County, WA, to provide basic training about the local refugee health system for resettlement agency staff. These presentations are divided into small topics and meant for local resettlement staff to access and review as needed. The topics start broadly and move into more specialized information to assist those staff members working with complex medical cases at local resettlement agencies. While focused on the King County area of Washington, aspects of these videos can also be used by refugee practitioners from other areas of the U.S. to provide education around refugee health and/or to serve as an example for those working to streamline their own refugee health systems. These videos are provided by Bayle Conrad, Program Coordinator at Harborview Medical Center, who led a refugee health program at a local resettlement agency for several years.

Primary Care: Options for Refugees in King County

This video provides a brief overview of established systems within King County to connect new refugee arrivals to primary care services. By the end of the video, local resettlement caseworkers should understand the different options for establishing primary care for newly arrived refugee groups


Medical Screening – Options for Refugees in King County

This video provides a brief overview of established systems within King County to connect new refugee arrivals to medical screening services. By the end of the video, local resettlement caseworkers should understand the different options for medical screening for newly arrived refugee groups.


Primary Care and Medical Screening Recap – New Arrival Flow in King County

This video recaps both the primary care and medical screening options in King County for new refugee arrivals and visually showing the relationship between both.


Determining a Complex Medical Case

This video helps Washington State caseworkers navigate overseas medical records. It also covers the differences between class A medical conditions, class B medical conditions and how to determine if you are dealing with a complex medical case.  The video also helps caseworkers break down the medical examination form (MEF) and how to navigate the Harborview Medical Center referral system.


Refugee Health Promotion Project (RHPP) Overview – How It Works and How It Can Assist Resettlement Caseworkers

This video provides an in-depth overview of what RHPP is and how it can assist resettlement caseworkers in King County. Topics covered include who is involved, who qualifies, resettlement agency responsibilities, and tips for use.